Legal

Privacy Policy

Effective: 2026-05-25 - Jurisdiction: Georgia, USA

What we collect

When you submit the estimate form or call us, we collect: name, phone, email (optional), city, project type, project size, timeline, and any notes you add. We use this information only to respond to your project inquiry and quote your work.

Where it's stored

Estimate form submissions are routed to our customer-relationship-management system, GoHighLevel. Their privacy policy is at gohighlevel.com/privacy-policy. We do not sell your information to third parties.

Communication

We may contact you by phone, text, or email about your specific project inquiry. We do not send marketing emails or solicitations to anyone who has not explicitly opted in.

SMS / text messaging

If you provide your mobile number and opt in, Flawless Grind & Polish Flooring LLC may send you text messages about your project inquiry. Consent to receive texts is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help. We do not share your mobile information with third parties for marketing purposes.

Analytics

We use Plausible (privacy-focused, no personal data collected) to understand which pages get visited. No personal information is associated with analytics records.

Data deletion

You can request deletion of your information from our records by calling us at (404) 642-0862. We process deletion requests within 30 days.

Contact

Questions about this policy: call (404) 642-0862.